Brussels Airport Terminal
This website is an informational guide and is not sponsored by, endorsed by, or affiliated with the Brussels Airport Company NV/SA.
Brussels Airport, commonly known as Zaventem, is Belgium’s largest international airport and a key European travel hub. Conveniently located northeast of Brussels, it is recognized for its efficient design and traveler-friendly facilities.
Historical Background and Origins
The origins of Brussels Airport trace back to World War I, when the area hosted an airship hangar built by German forces. After the war, the site was used for military and early civil aviation. During World War II, the Germans developed the Zaventem airfield, laying the groundwork for its future as Belgium’s national airport. The first modern terminal opened in 1948, with a major new terminal inaugurated in 1958 for the World Expo. Since then, the airport has continually expanded and modernized to meet growing passenger demand.
The airport’s history is reflected in some of its architecture and displays—look out for heritage exhibits as you walk through the terminal.
Terminal Layout and Zones
Brussels Airport features a single terminal divided into two main concourses:
- Concourse A: Opened in 2002, serving Schengen flights (gates A1-A60) and some non-Schengen flights (gates T61-T72).
- Concourse B: Dedicated exclusively to non-Schengen flights.
The terminal is organized over several levels, with clear signage for arrivals, departures, and transfers.
Thanks to its compact design, transfer times between flights are generally short, making Brussels a convenient airport for connections.
Shops, Restaurants, and VIP Areas
Travelers can enjoy a variety of shops, including luxury boutiques, Belgian chocolate stores, and duty-free outlets. Dining options range from quick snacks and coffee bars to restaurants serving Belgian and international cuisine.
VIP travelers have access to several lounges, such as Brussels Airlines’ “The Loft” and the Diamond Lounge, which offer comfortable seating, free refreshments, showers, and quiet workspaces.
Be sure to sample authentic Belgian waffles or chocolates—local specialties available throughout the terminal.
Popular Flights and Airlines
| Destination | Country | Flight Time | Airlines |
|---|---|---|---|
| London | United Kingdom | 1h 10m | Brussels Airlines, British Airways |
| Barcelona | Spain | 2h 00m | Vueling, Ryanair |
| Madrid | Spain | 2h 20m | Iberia, Air Europa |
| Paris | France | 1h 00m | Air France, Brussels Airlines |
| Amsterdam | Netherlands | 0h 50m | KLM, Brussels Airlines |
| Rome | Italy | 2h 10m | ITA Airways, Ryanair |
| Frankfurt | Germany | 1h 05m | Lufthansa |
| New York | USA | 8h 00m | United, Delta, Brussels Airlines |
Consider traveling during early morning or evening hours for a less crowded airport experience, and use online check-in to save time.
Brussels Airport blends historical significance with modern comfort, making it an excellent starting point for journeys across Europe and beyond.
Brussels Airport Waiting Times
| Process | Average Time | Peak Time | Tips |
|---|---|---|---|
| Security Check | 10–20 min | 30–40 min | Arrive early mornings or late evenings |
| Passport Control | 5–15 min | 20–30 min | Use eGates if available |
| Check-in | 5–15 min | 20–25 min | Check-in online |
| Baggage Claim | 10–25 min | 30–40 min | Priority tags help |
Services at Brussels Airport
Passenger Assistance and Accessibility
The airport is fully accessible, featuring ramps, elevators, and adapted restrooms for passengers with reduced mobility. Special assistance, including medical support and travel companions, can be arranged in advance.
If you need extra help, contact the airport ahead of time to arrange personalized assistance.
Fast Lane and Security
A Fast Lane service is available to expedite security checks, helping passengers save time during busy periods.
Luggage Services
Facilities include luggage trolleys, baggage wrapping stations, self-service bag drop kiosks, and a Lost & Found office for misplaced items.
Use the baggage wrapping stations to protect your luggage from damage and theft.
Money and Financial Services
ATMs and currency exchange offices are located throughout the terminal, offering cash withdrawals, currency exchange, international money transfers, and tax refund processing.
Wi-Fi and Charging
Free Wi-Fi is available throughout the airport, along with numerous charging points for mobile devices in seating areas and lounges.
Shops and Duty-Free
The terminal features luxury boutiques, Belgian chocolate shops, electronics stores, and duty-free outlets, including Aelia Duty-Free in both concourses.
Buy Belgian chocolates at duty-free shops as souvenirs or gifts.
Medical and Pharmacy Services
A 24/7 medical center and pharmacy are available in the Departures Hall, including a 24-hour medication dispenser.
Prayer Rooms
Multi-faith prayer rooms and a humanist counseling room are open 24/7 for various religious and spiritual needs.
These quiet spaces provide a peaceful retreat for reflection or prayer during your travels.
Transport Services
- Train: Located on Level -1, offering connections to Brussels, Belgian cities, and international destinations.
- Bus: On Level 0, with regional and international lines.
- Car Rental: Desks for major agencies are in the Arrivals Hall.
- Taxi: Licensed taxis operate 24/7 outside the Arrivals Hall.
- Hotel Shuttles: Many nearby hotels provide free shuttle services from Level 0.
Use public transport options like trains and buses for cost-effective travel to and from the airport.
Other Services
Post office, SIM card sales, and designated smoking rooms are available within the terminal.
Brussels Airport’s wide range of services ensures a smooth and comfortable experience for all travelers, catering to diverse needs with efficiency and care.
Dining & Restaurants
| Type | Options Available | Location | Best For |
|---|---|---|---|
| Quick Bites | Dunkin’, fast food, sandwiches | Before & after security | Fast meals |
| Healthy Food | EXKi, salads, organic options | Departure Hall | Light eating |
| Belgian Cuisine | Belle & Belge, Belgorama | Pier A mainly | Local experience |
| Cafés & Bakeries | Le Pain Quotidien | Throughout airport | Coffee & snacks |
| Bars & Beer | Belgian beer bars | After security | Drinks & relax |
| Aspect | What Travellers Say | Summary |
|---|---|---|
| Food Quality | Mixed – some good Belgian dishes, others bland | Inconsistent quality |
| Prices | Frequently described as expensive (€20–30 meals) | Above average airport pricing |
| Service | Varies – some positive, some complaints | Inconsistent |
| Best Rated | Belgian-style restaurants & lounges | Better overall experience |
| Common Complaints | Slow service, bland fast food | Manage expectations |
Shopping
| Category | What You’ll Find | Location | Highlights |
|---|---|---|---|
| Duty Free | Perfume, alcohol, cosmetics | After security | Tax-free shopping |
| Belgian Specialties | Chocolate, waffles, beer | Both piers | Popular souvenirs |
| Fashion & Accessories | Clothing, sunglasses | After security | Travel essentials |
| Convenience Stores | Books, snacks, travel items | Throughout airport | Last-minute needs |
| Luxury | Premium brands & gifts | Duty free area | High-end shopping |
| Aspect | Traveller Feedback | Summary |
|---|---|---|
| Product Variety | Good mix of local & international brands | Solid selection |
| Prices | Higher than city shops | Typical airport pricing |
| Duty Free | Convenient but not always cheaper | Compare before buying |
| Souvenirs | Belgian chocolate & beer very popular | Top-rated purchases |
| Convenience | Easy access after security | Good for last-minute shopping |
Lounges
Brussels Airport Terminal is equipped with the following lounges at their passengers disposal:
Diamond Lounge: Location: Concourse A, Airside, second level, Schengen. Open from 05:00 am to 09:00 pm. Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Telephones. Please note it is a non-smoking facility.
Brussels Airlines Sunrie Lounge: Location: Concourse A/T. Open from 08:00 am to 02:00 pm. Services: Premium food, Snacks, Alcoholic drinks, Flight monitors, Newspapers, Magazines, TV, Children’s area, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility.
Wi-Fi is available upon payment.
Diamond Lounge: Location: Concourse B, Airside, Schengen. Open from 05:00 am to 10:15 pm. Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility.
Diamond Lounge: Location: Concourse B, non-Schengen. Open from 05:00 am to 11:00 pm. Services: Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Printers, Copiers, Telephones. Please note it is a non-smoking facility.
The Loft by Brussels Airlines and Lounge by Lexus: Location: Concourse A, Schengen. Open from 05:00 am to 09:00 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility.
Purchase your pass for Brussels Airport lounges