Informational Guide to Brussels Airport - Zaventem (BRU) - Non Official

Brussels Airport Terminal

This website is an informational guide and is not sponsored by, endorsed by, or affiliated with the Brussels Airport Company NV/SA. 

Brussels Airport, commonly known as Zaventem, is Belgium’s largest international airport and a key European travel hub. Conveniently located northeast of Brussels, it is recognized for its efficient design and traveler-friendly facilities.

Historical Background and Origins

The origins of Brussels Airport trace back to World War I, when the area hosted an airship hangar built by German forces. After the war, the site was used for military and early civil aviation. During World War II, the Germans developed the Zaventem airfield, laying the groundwork for its future as Belgium’s national airport. The first modern terminal opened in 1948, with a major new terminal inaugurated in 1958 for the World Expo. Since then, the airport has continually expanded and modernized to meet growing passenger demand.

The airport’s history is reflected in some of its architecture and displays—look out for heritage exhibits as you walk through the terminal.

Terminal Layout and Zones

Brussels Airport features a single terminal divided into two main concourses:

  • Concourse A: Opened in 2002, serving Schengen flights (gates A1-A60) and some non-Schengen flights (gates T61-T72).
  • Concourse B: Dedicated exclusively to non-Schengen flights.
    The terminal is organized over several levels, with clear signage for arrivals, departures, and transfers.

Thanks to its compact design, transfer times between flights are generally short, making Brussels a convenient airport for connections.


Shops, Restaurants, and VIP Areas

Travelers can enjoy a variety of shops, including luxury boutiques, Belgian chocolate stores, and duty-free outlets. Dining options range from quick snacks and coffee bars to restaurants serving Belgian and international cuisine.
VIP travelers have access to several lounges, such as Brussels Airlines’ “The Loft” and the Diamond Lounge, which offer comfortable seating, free refreshments, showers, and quiet workspaces.

Be sure to sample authentic Belgian waffles or chocolates—local specialties available throughout the terminal.

Brussels Airport offers direct flights to over 135 destinations. The most popular routes include London, Madrid, Frankfurt, Istanbul, New York, and Geneva. These are operated by major airlines such as Brussels Airlines, Ryanair, Lufthansa, British Airways, Turkish Airlines, and United Airlines. Flight durations range from about 1 hour (London) to 8 hours (New York).

Consider traveling during early morning or evening hours for a less crowded airport experience, and use online check-in to save time.

Brussels Airport blends historical significance with modern comfort, making it an excellent starting point for journeys across Europe and beyond.

 

Services at Brussels Airport

Passenger Assistance and Accessibility

The airport is fully accessible, featuring ramps, elevators, and adapted restrooms for passengers with reduced mobility. Special assistance, including medical support and travel companions, can be arranged in advance.

If you need extra help, contact the airport ahead of time to arrange personalized assistance.

Fast Lane and Security

A Fast Lane service is available to expedite security checks, helping passengers save time during busy periods.

Luggage Services

Facilities include luggage trolleys, baggage wrapping stations, self-service bag drop kiosks, and a Lost & Found office for misplaced items.

Use the baggage wrapping stations to protect your luggage from damage and theft.

Money and Financial Services

ATMs and currency exchange offices are located throughout the terminal, offering cash withdrawals, currency exchange, international money transfers, and tax refund processing.

Wi-Fi and Charging

Free Wi-Fi is available throughout the airport, along with numerous charging points for mobile devices in seating areas and lounges.

Shops and Duty-Free

The terminal features luxury boutiques, Belgian chocolate shops, electronics stores, and duty-free outlets, including Aelia Duty-Free in both concourses.

Buy Belgian chocolates at duty-free shops as souvenirs or gifts.

Dining and Restaurants

A variety of dining options range from quick snacks and coffee bars to full-service restaurants offering Belgian and international cuisine.

Try local specialties like Belgian waffles or beer before your flight.

Medical and Pharmacy Services

A 24/7 medical center and pharmacy are available in the Departures Hall, including a 24-hour medication dispenser.

Prayer Rooms

Multi-faith prayer rooms and a humanist counseling room are open 24/7 for various religious and spiritual needs.

These quiet spaces provide a peaceful retreat for reflection or prayer during your travels.

Transport Services

  • Train: Located on Level -1, offering connections to Brussels, Belgian cities, and international destinations.
  • Bus: On Level 0, with regional and international lines.
  • Car Rental: Desks for major agencies are in the Arrivals Hall.
  • Taxi: Licensed taxis operate 24/7 outside the Arrivals Hall.
  • Hotel Shuttles: Many nearby hotels provide free shuttle services from Level 0.

Use public transport options like trains and buses for cost-effective travel to and from the airport.

Other Services

Post office, SIM card sales, and designated smoking rooms are available within the terminal.
Brussels Airport’s wide range of services ensures a smooth and comfortable experience for all travelers, catering to diverse needs with efficiency and care.

Lounges

Brussels Airport Terminal is equipped with the following lounges at their passengers disposal:

Diamond Lounge: Location: Concourse A, Airside, second level, Schengen. Open from 05:00 am to 09:00 pm. Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Telephones. Please note it is a non-smoking facility.

Brussels Airlines Sunrie Lounge: Location: Concourse A/T. Open from 08:00 am to 02:00 pm. Services: Premium food, Snacks, Alcoholic drinks, Flight monitors, Newspapers, Magazines, TV, Children’s area, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility.

Wi-Fi is available upon payment.

Diamond Lounge: Location: Concourse B, Airside, Schengen. Open from 05:00 am to 10:15 pm. Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility.

Diamond Lounge: Location: Concourse B, non-Schengen. Open from 05:00 am to 11:00 pm. Services: Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Printers, Copiers, Telephones. Please note it is a non-smoking facility.

The Loft by Brussels Airlines and Lounge by Lexus: Location: Concourse A, Schengen. Open from 05:00 am to 09:00 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility.

Purchase your pass for Brussels Airport lounges

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