Brussels Airport (BRU) – Frequently Asked Questions
This website is an informational guide and is not sponsored by, endorsed by, or affiliated with the Brussels Airport Company NV/SA.
How early should I arrive at Brussels Airport (BRU)?
For Schengen flights, arrive at least 2 hours before departure, and 3 hours for non-Schengen flights to allow time for security and passport control. :contentReference
How long does security take at BRU?
Security checks typically take 10–20 minutes, but during peak hours they can exceed 30–50 minutes depending on passenger volume. :contentReference
What are the busiest times at Brussels Airport?
Peak hours are usually early mornings (5–8 AM) and late afternoons (4–7 PM), when queues are longer and processing times increase. :contentReferenc
Is there free WiFi at Brussels Airport?
Yes, unlimited free WiFi is available throughout the airport for all passengers.
How many terminals does Brussels Airport have?
The airport has one main terminal with two piers: Pier A (Schengen) and Pier B (non-Schengen flights).
Are there lounges at BRU?
Yes, several lounges are available in both Pier A and Pier B, offering food, drinks, and workspaces.
Can I sleep at Brussels Airport?
The airport is open 24 hours landside, but there are no dedicated sleeping areas. Seating is available, though comfort varies.
Is Brussels Airport open 24 hours?
Yes, public areas are open 24/7, but security and airside access depend on flight schedules.
How far is Brussels Airport from the city centre?
The airport is about 12 km from central Brussels, with train journeys taking around 15–20 minutes.
Is there a train station at BRU?
Yes, the train station is located directly below the terminal, offering fast connections to Brussels and other cities.
How long does passport control take?
It usually takes 5–15 minutes, but during busy periods it can reach 30 minutes or more.
Can I check in online?
Yes, most airlines allow online check-in 24–48 hours before departure, helping you skip queues at the airport.
Are there fast track security options?
Yes, Fast Lane access is available for eligible passengers or as a paid service to speed up security checks.
Where are the check-in counters located?
Check-in counters are located in the main departures hall (Level 3) of the terminal.
How long does baggage claim take?
Baggage delivery usually takes between 10 and 30 minutes depending on the flight and airport traffic.
Is Brussels Airport easy to navigate?
Yes, it is a medium-sized airport with clear signage and short walking distances between key areas.
Are there hotels at or near the airport?
Yes, there is a hotel directly opposite the terminal and several others nearby with shuttle services.
What transport options are available?
You can reach the airport by train, bus, taxi, or car, with direct connections to Brussels and major Belgian cities.
Is there an information desk at BRU?
Yes, information desks are located in both the departures and arrivals areas and are open daily from 6 AM to 9 PM.
Do I need to go through security again for connections?
It depends on your route. Schengen transfers usually don’t require extra checks, but non-Schengen connections may require security and passport control.