Informational Guide to Brussels Airport - Zaventem (BRU) - Non Official

Brussels Airport (BRU) – Passenger Tips & Travel Advice

This website is an informational guide and is not sponsored by, endorsed by, or affiliated with the Brussels Airport Company NV/SA. 

Before going to the airport
  • Arrive at least 2 hours early for Schengen flights and 3 hours for international flights.
  • Check in online to avoid unnecessary queues.
  • Check your flight status before heading to the airport.
  • Allow extra time for traffic, especially during peak hours.
  • Download the airport’s official app for real-time updates.
Luggage and preparation
  • Travel light with hand luggage to move faster through security.
  • Check liquid and restricted item regulations in advance.
  • Label your luggage with your name and phone number.
  • If you have separate bookings, you may need to re-check your baggage.
  • Have your documents and boarding pass ready before security.
Security and passport control
  • Security wait times are usually fast (5–30 minutes), but can increase at peak times.
  • Avoid peak hours (early morning and late afternoon) if possible.
  • Prepare liquids and electronic devices for screening.
  • Non-Schengen flights require passport control.
  • Fast Track access can significantly reduce waiting time.
Inside the airport
  • The airport has a single terminal, making navigation easy.
  • Gates are divided into Pier A (Schengen) and Pier B (non-Schengen).
  • Free unlimited WiFi is available throughout the airport.
  • Most shops and restaurants are located after security.
  • Check screens or the app for real-time gate updates.
Services and comfort
  • Access lounges for a more comfortable pre-flight experience.
  • Restaurants, cafés, and duty-free shops are available in both areas.
  • Water fountains are available in the airport.
  • Prayer rooms and quiet areas are available.
  • The Sheraton hotel is located directly opposite the terminal.
Transport and access
  • The airport is located about 12 km from Brussels city center.
  • Well connected by train, bus, taxi, and car.
  • Train tickets include a Diabolo surcharge.
  • Parking is available with thousands of spaces.
  • Taxis are available outside the arrivals area.
Transfers and connections
  • Connections are quick thanks to the compact airport layout.
  • In many cases, luggage is transferred automatically.
  • Check your gate and boarding time after landing.
  • If you miss a connection, go to your airline’s service desk.
  • You may not need to go through security again during transfers.
Extra tips and common mistakes
  • Do not underestimate traffic during holidays or summer.
  • Even though the airport is efficient, queues can form on busy days.
  • Keep your phone charged for boarding passes and updates.
  • Allow extra time if you need to check baggage.
  • Check visa and entry requirements before traveling.