Informational Guide to Brussels Airport - Zaventem (BRU) - Non Official

Brussels Airport

Brussels Airport (BRU) – Passenger Tips & Travel Advice

This website is an informational guide and is not sponsored by, endorsed by, or affiliated with the Brussels Airport Company NV/SA.

Before going to the airport

Arrive at least 2 hours early for Schengen flights and 3 hours for international flights.
Check in online to avoid unnecessary queues.
Check your flight status before heading to the airport.
Allow extra time for traffic, especially during peak hours.
Download the airport’s official app for real-time updates.

Luggage and preparation

Travel light with hand luggage to move faster through security.
Check liquid and restricted item regulations in advance.
Label your luggage with your name and phone number.
If you have separate bookings, you may need to re-check your baggage.
Have your documents and boarding pass ready before security.

Security and passport control

Security wait times are usually fast (5–30 minutes), but can increase at peak times.
Avoid peak hours (early morning and late afternoon) if possible.
Prepare liquids and electronic devices for screening.
Non-Schengen flights require passport control.
Fast Track access can significantly reduce waiting time.

Inside the airport

The airport has a single terminal, making navigation easy.
Gates are divided into Pier A (Schengen) and Pier B (non-Schengen).
Free unlimited WiFi is available throughout the airport.
Most shops and restaurants are located after security.
Check screens or the app for real-time gate updates.

Services and comfort

Access lounges for a more comfortable pre-flight experience.
Restaurants, cafés, and duty-free shops are available in both areas.
Water fountains are available in the airport.
Prayer rooms and quiet areas are available.
The Sheraton hotel is located directly opposite the terminal.

Transport and access

The airport is located about 12 km from Brussels city center.
Well connected by train, bus, taxi, and car.
Train tickets include a Diabolo surcharge.
Parking is available with thousands of spaces.
Taxis are available outside the arrivals area.

Transfers and connections

Connections are quick thanks to the compact airport layout.
In many cases, luggage is transferred automatically.
Check your gate and boarding time after landing.
If you miss a connection, go to your airline’s service desk.
You may not need to go through security again during transfers.

Extra tips and common mistakes

Do not underestimate traffic during holidays or summer.
Even though the airport is efficient, queues can form on busy days.
Keep your phone charged for boarding passes and updates.
Allow extra time if you need to check baggage.
Check visa and entry requirements before traveling.